If you’re a local council or another public organisation, it’s your duty to provide the most effective support and assistance to everyone who needs it. This includes being comfortable recognising an individual’s needs and acting in a manner that will help create the best outcome for all parties. The public count on you every day to fulfil their needs put their minds at ease and diffuse situations with care and compassion.
Bespoke Training in a diverse range of areas
Clearfocus is experienced in training local authority staff in a broad variety of subject areas. We are able to work directly with organisations of all sizes and sectors to provide completely tailored training to meet their needs, or even as external consultants. All our facilitators have a wealth of experience and knowledge in their field.
Improve Customer Experience
Every one of our training sessions can be created with your organisation's training needs at the heart, leading to hugely practical strategies which can be actioned by all levels of staff right out of the training room. Whether you’re looking to improve your customer experience or strategies to efficiently diffuse difficult situations, trust Clearfocus to be your in-house training partner.
Mental Health Training
We’re also proud to offer a variety of courses centred on the issues of mental health, which will teach your staff how to recognise, act and support themselves and their colleagues appropriately. All Clearfocus mental health facilitators are fully qualified in mental health, this we feel separates us from many other training companies.
With mental health issues on the increase and public organisations having a legal and moral duty to actively support those in need, there’s never been a better time to ensure your staff are both capable and safe.
HOW CLEARFOCUS WORKS
We do things the right way by understanding your business, people, values and objectives.
We create a custom-made, adaptable training inventory focused around your core requirements.
We take a proactive approach, working alongside your business to ensure you reach your goals.
We Go Further
Real staff feedback defines our success and ensures your organisational objectives are achieved.