CONFLICT TRAINING 
1 DAY COURSE 

Conflict Courses  About: 

 
Being able to work effectively with conflict is an essential life skill, which can be developed through training. Clearfocus have developed a range of workshops designed to develop the attitudes, beliefs and skills that will help participants to feel confident and well equipped to handle life’s conflict challenges. Our Conflict Training has many variables to its function and will build confidence to deal with conflict effectively, helping in reducing stress levels and as a result, increasing business performance. 
 
Over the course of the day, Clearfocus' trainer James Holloway, will take you through strategies and attitudes towards conflict and how to deal with them in the workplace. 

Who Should Attend: 

This course is for anyone in people related roles, be it with the public or workforce, where conflict may arise. 
 
Our In-company training can be tailored to meet your objectives and held at a time and location to suit your staff. Prices start from £1,100 + VAT for a max of 15 delegates for a 1 day course (if you have any other requirements please contact us to discuss your needs) 
 
Please contact us for more information. 
Available courses 
Please contact us about the next available course or book us for our bespoke service for your company today. 

How to book: 

Enquire via phone - 01392 248130 
 
Alternatively send us an email: info@clearfocustraining.co.uk 

What We Will Cover: 

 
Aim 
 
What are conflicts? 
Managing your personal responses and remaining in control 
Using strategies to deal with 'difficult' people of all types 
Developing a reflective practice of learning 
How to work towards constructive outcomes through collabrotive processes 
 

 

Content 

 

Conflict models and how to use them effectively 
Understanding aggression in conflicts and how to diffuse situations 
Recognising your own behaviours and how they effect others 
Triggers for yourself and others and how to ground ground yourself 
The 4 interesting phrases 
Looking at the other person's point of view 
Understanding your customer/workforce 
 

All Clearfocus training courses are run by fully qualified professionals,  something that sets us apart from many other training companies. 

What You Get 

Certificate of Attendance 
Clearfocus conflict toolkit 
 
 

Trainers 

 
 
You will be taught by two highly experienced trainers, James Holloway, Psychotherapist and Priscilla Mgute, Mental Health Nurse. 
 
Something they are happy to share with you is that they too have suffered from mental health issues in the past. It is from these personal experiences and recovery that they are now well respected mental health professionals and teach today. They have now taken the time to put this workshop together to help others whose lives are being affected and grounded down mental health issues. 
 
James Holloway 
Psychotherapist/Trainer 
Priscilla Mgute 
BSc Mental Health Nurse/Trainer 
Our site uses cookies. For more information, see our cookie policy. ACCEPT COOKIES MANAGE SETTINGS